It is a widespread scanner problem, and it can be fixed easily. There could be many reasons your HP smart won’t scan to the computer. Sometimes it’s hard to identify what causes this problem. However, there are three possible reasons HP smart app is not scanning. How to fix Scanning is Currently unavailable in HP Smart. Here are the best solutions that help many customers resolve the same issue online. You can try one by one whichever fixes the problem for you can stop there.Uninstall and Reinstall the printer driver.įirstly, we must reset the printer’s wireless connection because sometimes the printer is not connected correctly with the router.This will fix the Scanning issue in HP Smart App.Once the printer is added to the HP Smart app, try Scanning.Now add the printer again to HP Smart App.Open HP Smart App, right-click on the printer, and click hide printer. Our job as HP moderators is to monitor all traffic on the community.If it doesn’t work for you, go to the next step. Please let us know if you have any additional questions or concerns.
Any system changes before the problem starts (Example: Operating System Update, Software installation)
Error messages - on the printer display and/or computer, any patterns for flashing lights. Connection method - USB, physical LAN, or wireless? Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.) Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model). Here are some recommendations of information that can help volunteers to better understand and provide support to your question: To help volunteers that reply to posts in the Community, please provide more details about your issue. Hello, you for visiting the HP Support Community!Īdmin and Mods are here to guide the customer to get the best experience from the Community.
Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.